Testimonial Card to Capture More Services

In our webinar, Starting Small with Project Outcome, originally presented on February 5, 2019, Amilcar Perez, adult services and outreach librarian for the Forest Park (IL) Public Library, shared a “testimonial card” his team created to capture outcomes and patron stories from services that can’t be captured using the Project Outcome surveys. We want to share his team’s great work! Watch the webinar recording to find out more about Forest Park Public Library’s experience. Testimonial card.pdf (54.0 KB)